Betting Rules

These Betting Rules explain the general principles that apply when you place bets with 9pokies Casino. They are intended to help Australian players understand how bets are submitted, accepted, settled and reviewed. Please read these rules together with any game-specific rules, promotion terms, account conditions and responsible gambling information that apply to your activity.

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General betting conditions

By opening, accessing or using a betting service, you agree to follow the applicable website terms, these Betting Rules and any specific rules displayed for the product or market you choose. If a particular game, sport, competition or betting market has additional conditions, those conditions form part of the rules for that bet. Where a specific rule conflicts with a general rule, the specific rule will generally apply to the relevant market.

Table of contents

You must be legally permitted to participate in betting in the place where you are located. Players are responsible for understanding and complying with the laws that apply to them, including rules concerning age, location, account access, deposits, withdrawals and gambling activity. Access may be restricted where betting is not permitted or where a service is unavailable for legal, regulatory, technical or operational reasons.

You must provide accurate and current information when registering and using an account. An account should be used only by the registered account holder. You must keep your login details secure and must not allow another person to place bets or use your account. If you believe that your account has been accessed without permission, use the available support process as soon as possible and stop using the account until the matter is reviewed.

Submitting a bet

A bet is submitted when you select the relevant option, enter the required stake and confirm the bet through the available betting interface. A selection shown on screen is not necessarily a confirmed bet. You should check the final bet details, including the market, selection, odds, stake, potential return and any applicable conditions, before confirming.

A bet is normally treated as accepted only when it has been recorded by the betting system and a confirmation or bet reference is displayed or otherwise made available. A request may be rejected, delayed or cancelled before acceptance. Technical interruptions, communication failures, maintenance, price changes, market suspension or other circumstances may prevent a bet from being accepted.

Do not assume a bet has been placed solely because you clicked a button or saw an initial request message.
Check your account history or bet slip to confirm that the bet was accepted.
Keep the bet reference and relevant screen information if you need to ask about a transaction.
Do not repeatedly submit the same bet while a request is processing, as this may result in more than one accepted bet.
The stake and terms shown at the time of acceptance normally apply, subject to correction, cancellation or a specific market rule.

The displayed odds, prices and market information may change before a bet is accepted. Where an acceptance setting or price confirmation is available, the final price shown at confirmation will normally determine the bet. You should review the accepted bet rather than relying on an earlier display. If the bet details do not appear as expected, do not assume that the transaction has been completed; first check the account history.

Your responsibility before confirmation

Before confirming a bet, check that the correct account, event, market, selection, stake and odds have been chosen. You are responsible for reviewing the information displayed on the confirmation screen. If a bet is accepted with details that differ from what you intended, the transaction will generally be assessed under the accepted bet record and the rules that applied at that time.

Markets, events and selections

Each market describes what must happen for a selection to win. The market name, selection wording, event information and any linked rules should be read together. Short descriptions, icons and promotional messages are provided for convenience and do not replace the full terms that apply to the market.

Event information

Event times, participant names, schedules, statistics and other information may be supplied by third parties or automated systems. This information is provided as a guide and may contain delays or errors. You should not place a bet solely on the basis of an unofficial or incomplete display. If the identity of an event or participant is unclear, review the relevant market rules before confirming a bet.

Markets may be suspended or removed at any time. Suspension can occur because an event has started, a material incident has taken place, information is being checked, odds require updating, or the market is affected by a technical or operational issue. A bet submitted while a market is suspended may not be accepted, or may be referred for review under the applicable rules.

Live and in-play betting

Live betting involves a short delay between an event occurring, information being received and a market being updated. Prices can change rapidly and a selection may become unavailable while a bet is being processed. A bet is assessed using the information and status recorded by the betting system at the relevant time. You should take particular care when placing a live bet because the displayed score or event information may not be completely current.

A live bet may be rejected, accepted at a different price or placed under a changed market condition if the relevant information changes before acceptance. An attempted bet made after a material event may not be accepted even if the market still appears on screen. The system record, rather than the time at which you began preparing the bet, is generally used to assess when the bet was submitted and accepted.

Parlays, multiples and combinations

A multiple or combination bet contains two or more selections. Unless the relevant product rules say otherwise, all required selections must be successful for the combination to win. If one selection is void, the remaining selections may be settled under the applicable combination rules. A market may also have restrictions on combining related selections, and a combination may be rejected or adjusted where those restrictions apply.

Read the definition of the market before choosing a selection.
Check whether the market refers to regulation time, extra time, a particular period or the final result.
Check whether a named participant must start, compete or meet another condition for the bet to stand.
Review whether a market is pre-event, live, promotional or subject to special settlement conditions.
Ask for clarification before betting if the wording, event or settlement basis is unclear.

Changes to an event

A change to the scheduled time, venue, format, distance, participants or competition may affect whether a market remains valid. The applicable market rules determine whether a bet stands, is transferred to a revised event or is declared void. You should not assume that a changed event is automatically treated in the same way as the original event.

Settlement, results and void bets

Bets are settled after the relevant result or outcome has been determined. Settlement is based on the official result or other source specified in the market rules. Different markets can use different result sources, time periods and definitions. For this reason, the result of one market should not automatically be used to decide another market.

A result may be updated if an official source corrects an error, publishes a revised result or changes an outcome under its governing rules. Where a correction affects settlement, the relevant bet may be resettled. An unofficial result, early report or public assumption does not necessarily determine the final settlement.

When a bet may be void

A bet may be declared void where the event is abandoned, postponed beyond the period allowed by the market rules, incorrectly described, duplicated, affected by a material technical issue or subject to another stated void condition. A void bet is generally treated as if it had not been made, although the specific market or combination rules determine how the stake is handled.

If an event is postponed, the bet may stand if the market rules allow the event to take place within the permitted period. If the event does not meet the relevant timing or participation conditions, the affected bet may be void. A change of venue, format, distance, participant, event type or competition may also affect whether a bet remains valid.

Where a participant does not take part, the effect on the bet depends on the market wording and any participant-specific condition. Some markets may require a participant to start, while others may be decided by a different condition. Always review the rules attached to the relevant market before betting.

Errors and corrections

Reasonable steps are taken to display accurate markets, prices and results. However, an obvious error may occur, such as an incorrectly displayed price, duplicated selection, incorrect participant, wrong event status or technical display problem. Where an obvious error affects a bet, the bet may be corrected, cancelled or settled according to the intended market terms and the applicable account conditions.

A bet does not become valid simply because an error was visible or because it was accepted by the system. If a bet is affected by an error, the outcome will be reviewed using the available records, market information and applicable rules. Any adjustment should be communicated through the account, transaction history or another appropriate channel where possible.

Disputes about settlement

If you believe a bet has been settled incorrectly, review the bet details first and raise the issue through the available support process. Include the bet reference, event, market, selection, date and a clear explanation of the concern. Reviews may require checking system records, event information and the rules that applied when the bet was accepted. A complaint should be made promptly, as records and event information may not remain available indefinitely.

The review outcome may depend on the accepted bet record, the applicable market wording, the official result and any relevant technical information. You should keep copies of confirmations and transaction records where practical. A request for review does not automatically change the original settlement while the matter is being assessed.

Account use, fair play and responsible betting

Betting is intended for personal entertainment. You should only use funds that you can afford to lose and should never treat betting as a way to earn regular income or recover financial losses. Set a budget before you play, keep track of your activity and take breaks. Avoid betting when you are distressed, under the influence of alcohol or other substances, or feeling pressure to chase a previous result.

Account and payment checks

Account, identity, location, payment method and transaction checks may be required before or after betting activity. You must respond accurately to reasonable verification requests and use payment methods that you are authorised to use. Transactions may be delayed, declined, restricted or reviewed where information is incomplete, inconsistent or requires further checking.

You must not create or use accounts for another person, attempt to conceal account ownership, interfere with the betting platform, exploit a software weakness or use automated methods unless expressly permitted. Collusion, manipulation, fraudulent activity and misuse of promotions or account features are not allowed. Suspected activity may be investigated, and access or transactions may be restricted while a review takes place.

You are responsible for ensuring that your account activity is authorised and that your personal information remains current. You must not allow another person to use your account, even temporarily. If you share a device or connection with other people, take reasonable steps to protect your account and check that bets are submitted only by you.

Safer gambling tools

If betting is becoming difficult to control, use the responsible gambling tools and information made available through the service. These may include deposit or spending controls, time reminders, activity statements, breaks or self-exclusion options, depending on the service and the requirements that apply. You can also seek independent support from an appropriate Australian gambling help service.

Decide how much time and money you can afford to spend before betting.
Keep betting separate from essential household, rent, loan and bill payments.
Do not borrow money, sell possessions or use credit to continue betting.
Do not chase losses by increasing stakes or betting more often.
Use a break or self-exclusion option if your betting no longer feels recreational.
Speak with someone you trust or obtain professional help if gambling is causing stress, conflict or financial difficulty.

Updates and applicable rules

These Betting Rules are general information and do not replace the terms shown for a particular market or product. Rules may be updated to reflect changes in the service, technology or applicable requirements. The version available when a bet is accepted will generally be the relevant version for that bet, subject to any correction, cancellation or resettlement rights described above. Please review the current rules before placing a bet with 9pokies Casino.

If you do not understand a market, settlement condition or account requirement, do not place the bet until you have reviewed the information or obtained clarification through the available support process. By continuing to use the service, you acknowledge that betting involves risk and that outcomes are not guaranteed.