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Cookies Policy
This Cookies Policy explains how 9pokies Casino may use cookies and similar technologies when you visit or use its website. It describes what these technologies do, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and other website terms.
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About this Cookies Policy
9pokies Casino uses cookies and related technologies to help its website function, remember certain settings, understand how visitors use the website and support a safer online experience. A cookie is a small text file that may be stored on your computer, tablet or mobile device when you visit a website. Cookies can allow a website to recognise a device or remember information during a visit or on a later visit.
Table of contents
Some cookies are placed by 9pokies Casino, while others may be placed by service providers that support website functions, analytics, security, communications or advertising activities. These third parties may process information collected through their technologies in accordance with their own privacy notices and contractual arrangements. We do not use this policy to change or replace the privacy terms that apply to those services.
The cookies and similar technologies used on the website may change from time to time as the website, its features and its service providers develop. Where required by applicable Australian privacy or electronic communications requirements, we will seek consent before using non-essential cookies. You may withdraw or change your choices where the available controls allow you to do so.
What information may be collected
Depending on the type of technology and your settings, information may include your device type, browser type, operating system, approximate location, language, pages viewed, links selected, session dates and times, referral information and certain technical identifiers. Cookie information may be combined with information you provide directly, such as account or support information, where this is permitted and reasonably necessary for the relevant purpose.
Cookies are generally not designed to collect information such as your account password or complete payment details. You should still take care when using shared or public devices and should log out of your account when you have finished using the website.
Types of cookies we may use
The categories below describe the main purposes for which cookies may be used. A particular cookie may serve more than one purpose, and the actual technologies available on the website may vary. Some cookies are temporary and expire when you close your browser, while others remain on your device for a longer period or until you remove them.
Strictly necessary cookies
These cookies are needed for core website functions. They may help maintain a secure session, remember progress through a page or process, support account access, balance requests across website systems, detect unusual activity and protect the website from misuse. Without these cookies, some features may not work correctly. Because they support essential functions, they may not be disabled through every preference tool.
Functional cookies
Functional cookies help remember choices you make, such as language, region, display or other website preferences. They may make future visits more convenient and can help provide a more consistent experience. If you decline these cookies, the website may still be available, but certain preferences may need to be selected again.
Analytics and performance cookies
These cookies may help us understand how visitors use the website, including which pages are viewed, how visitors move through the website and whether pages or features are working as intended. The information may be used to identify technical issues, improve navigation, measure website performance and make content more useful. Analytics information is generally assessed in aggregate or in a form intended to reduce direct identification.
Advertising and marketing cookies
Where used and permitted, these cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content and show information that may be more relevant to your interests. They may be placed by us or by advertising and measurement partners. Declining these cookies does not necessarily mean that you will see no advertising; it may mean that advertising is less tailored to your interests.
Security and fraud-prevention technologies
Cookies, device identifiers and related technologies may be used to help protect accounts, identify automated or suspicious activity, prevent abuse and support the integrity of transactions and website services. These technologies may operate alongside other security measures and may collect technical information about the device or connection being used.
Your cookie choices and browser settings
When you first visit the website, a cookie banner, preference centre or similar tool may allow you to accept, reject or customise certain categories of non-essential cookies. The choices available may depend on your location, device, browser and the technologies active on the website. If you change your preferences, the change may apply only to the browser or device used to make that selection.
You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is stored. The instructions differ between browsers, so you should refer to your browser provider for current guidance. Device settings may also provide controls for advertising identifiers and similar technologies.
- Deleting or blocking cookies may remove saved preferences and may require you to enter information again.
- Disabling necessary cookies may prevent account, security or other essential website features from working properly.
- Browser settings may apply broadly to all websites, not only to 9pokies Casino.
- Cookie preference tools may use a preference cookie so that the website can remember your selection.
- If you use more than one browser or device, you may need to manage preferences separately on each one.
Some online services provide additional controls for analytics or interest-based advertising. These controls may be offered by the relevant provider and may not apply to every cookie or device. Choosing an opt-out option may place a preference on your browser, so deleting cookies later could remove that preference and require you to make the choice again.
Cookie choices do not necessarily affect other information collected when you use the website. For example, information needed to operate an account, meet legal obligations, investigate security events or provide requested support may still be handled under our Privacy Policy and applicable requirements.
Third-party technologies, privacy and updates
Some website features may rely on third-party services. These providers may use cookies, pixels, software development kits, local storage or other technologies to provide their service, measure activity, support security or report results to us. The provider may receive technical information such as an IP address, device details, browser information or activity connected with the relevant feature. Third-party technologies are subject to the provider's own terms and privacy information.
We take reasonable steps to consider the security and privacy implications of technologies used on the website. However, no website, online transmission or storage system can be guaranteed to be completely secure. You should use a current browser, keep your device and security software updated, protect your account credentials and avoid accessing account services through insecure or shared networks where possible.
Information collected through cookies may be processed in Australia or another country where we or our service providers operate. If information is transferred across borders, it may be subject to the laws of the place where it is processed. We handle personal information in accordance with our Privacy Policy and applicable privacy obligations, including requirements that may apply to online gambling services and Australian users.
Retention and deletion
The period for which a cookie remains on your device depends on whether it is a session cookie or a persistent cookie, its purpose and the settings applied by the relevant provider. We may retain related records for as long as reasonably necessary for the purpose for which they were collected, to maintain security, resolve disputes, comply with legal obligations or protect our rights. You can remove many cookies through your browser or device controls.
Changes to this policy
We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be made available on the website and will show the relevant update date where appropriate. If a change materially affects how non-essential cookies are used, we may provide additional notice or request a new choice where required. You should review this page periodically to stay informed.
If you have a question about this Cookies Policy or wish to raise a privacy concern, please use the current contact or support options made available through the 9pokies Casino website. When contacting us, avoid sending passwords, full payment details or other sensitive information unless it is specifically requested through a secure process.
